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Privacy Policy & Terms and Conditions

Privacy Policy

 

Effective Date: 12/23/2025

ClearPath Financial Network (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share information when you visit our website, contact us, or use our services. 

1. Information We Collect

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

We may collect the following types of personal information:

Personal Identifiers

  • Name

  • Phone number

  • Email address

  • Mailing address

  • Date of birth

  • Social security number

Financial & Account Information

  • General financial information you voluntarily provide

  • Information necessary to evaluate or provide debt settlement or financial assistance services

Communication Information

  • Phone calls (which may be recorded)

  • Text messages

  • Emails

  • Website contact form submissions

Technical & Usage Information

  • IP address

  • Browser type

  • Device information

  • Website usage data collected through cookies or analytics tools

2. How We Use Personal Information

We use personal information for the following purposes:

  • To respond to inquiries and requests for information

  • To evaluate eligibility for debt settlement or financial assistance services

  • To provide customer service and support

  • To communicate regarding appointments, document requests, account updates, and service-related notifications

  • To improve our website, services, and customer experience

  • To comply with legal, regulatory, and contractual obligations

We do not use text messaging for unsolicited marketing or cold outreach.

3. How We Share Personal Information

We may share personal information only in the following limited circumstances:

  • With trusted service providers that assist in operating our business (such as CRM platforms, phone systems, and document management providers), solely for business operations

  • When required by law, regulation, subpoena, or legal process

  • To protect the rights, property, or safety of ClearPath Financial Network, our clients, or others

We do not sell, rent, or trade personal information.

4. SMS Consent & Text Messaging Policy

If you provide your phone number and consent to receive text messages from ClearPath Financial Network:

  • Text messages are used only for customer-initiated or service-related communications, including appointment confirmations, document requests, account updates, and customer support.

  • SMS consent is not shared with third parties or affiliates for marketing or promotional purposes.

  • You may opt out of SMS communications at any time by replying STOP.

  • Message and data rates may apply.

5. Cookies & Tracking Technologies

We may use cookies or similar tracking technologies to enhance website functionality and analyze usage patterns. You may disable cookies through your browser settings; however, doing so may affect certain site features.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.

7. Your Rights & Choices

You may:

  • Request access to or correction of your personal information

  • Withdraw consent for communications

  • Request deletion of your information, subject to legal and regulatory requirements

Requests may be submitted using the contact information below.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at:

ClearPath Financial Network
Website: https://www.clearpathfinancialnetwork.com
Email: info@clearpathfinancialnetwork.com
Phone: 929-399-0243

Terms and Conditions

Effective Date: 12/23/2025

1. SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

 

2. Types of SMS Communications:
If you have consented to receive text messages from ClearPath Financial Network, you may receive messages related to the following:

  • Conversations (external)

Example: "Hello, this is a friendly reminder of your upcoming appointment with John at 1:00 PM ET on January 7th. Reply STOP to opt out of SMS messaging at any time."

 

3. Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to four SMS messages per week related to your account.

 

4. Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

 

5. Opt-In Method:
You may opt-in to receive SMS messages from ClearPath Financial Network in the following ways:

 

6. Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

 

7. Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 929-399-0243.
Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

 

8. Standard Messaging Disclosures:

  • Message and data rates may apply.

  • You can opt out at any time by texting "STOP."

  • For assistance, text "HELP" or visit our Privacy Policy & Terms and Conditions pages.

  • Message frequency may vary

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